Name: Telemiq EV Charging Rewards
Brand: Telemiq
Availability: InStock

Question 1

What is Telemiq?

Accepted Answer

Telemiq is a rewards platform operated by Telemiq, with IT solutions provided by Summit Pixels Inc. that rewards Tesla owners for charging their vehicles at home. We connect to your Tesla through the official Fleet API, verify your home charging sessions, and credit you points for every kilowatt-hour — tiered by annual volume: 5 annual tiers pay 5–14.5 base pts/kWh on your calendar-year kWh (up to 21.75 pts/kWh with referral multipliers). Wall Connector users earn automatically; other setups pair the telemetry virtual key. It's that simple.

Question 2

How does it work?

Accepted Answer

Connect your Tesla account, set your home location, and charge at home as you normally would. Telemiq automatically detects your charging sessions, verifies they happen at your registered home address using GPS geofencing, and credits your points. Points accumulate throughout the year. After the annual carbon credit audit completes in Q1 of the following year, your verified points become redeemable for cash via Interac e-Transfer.

Question 3

Who can join?

Accepted Answer

Any Canadian resident who is 18 or older and owns or leases a Tesla vehicle. You'll need an active Tesla account and a Canadian bank account that accepts Interac e-Transfers. Both requirements are needed to verify your charging data and send you rewards.

Question 4

Is it free?

Accepted Answer

Yes, Telemiq is completely free to join and use. There are no subscription fees, no hidden charges, and no costs to withdraw your earnings. We earn revenue through carbon credit aggregation under Canada's Clean Fuel Regulations, which funds your rewards.

Question 5

Is it available outside Canada?

Accepted Answer

Currently, Telemiq is only available to Canadian residents. Our carbon credit aggregation operates under Canada's Clean Fuel Regulations (CFR), and our payment system uses Interac e-Transfer, which is a Canadian banking service. We may expand to other markets in the future.

Question 6

How much do I earn?

Accepted Answer

You earn points for every verified kilowatt-hour (kWh) of home charging: five annual volume tiers pay 5/7/9.5/12/14.5 base pts/kWh on your calendar-year kWh, multiplied by your referral bonus (up to 1.50× — max 21.75 pts/kWh). Every 100 points is worth C$1.00. For example, if you charge 40 kWh in a week, you'd earn 160 points (C$1.60) in Standard Mode. The average Tesla owner charging at home can expect to earn approximately 600–1,200 points per month depending on their driving habits.

Question 7

When do rewards appear in my account?

Accepted Answer

Rewards are typically credited within 24–48 hours after a charging session completes and passes verification. During peak periods or maintenance windows, there may be a slight delay. Points will appear in your balance as "pending verification" until the annual Q1 carbon credit audit is completed (January–March of the following year). You'll receive a notification each time a reward is credited to your balance.

Question 8

What qualifies as home charging?

Accepted Answer

Home charging means charging your Tesla at your registered home address. The session must occur within your home geofence boundary (500m radius). You are eligible for rewards if: (1) you have a Tesla Wall Connector enrolled in your account, OR (2) you have Fleet Telemetry paired (virtual key) and your home location set in Settings > Home Location. Both Tesla Wall Connector (Gen 3 / Universal) and Tesla Mobile Connector sessions earn points when eligibility is met — annual tier rates from 5 to 14.5 base pts/kWh. Telemiq is the only EV charging rewards platform that supports both Tesla Wall Connector and Mobile Connector users. ⚠️ If you use a Mobile Connector, you must pair the telemetry virtual key and set your home location to qualify. ⚠️ If you use a non-Tesla charger (ChargePoint, FLO, etc.) that has its own carbon credit program, that provider may already claim credits for your sessions — the same data cannot be used by two programs. The vehicle's Battery Management System (BMS) acts as the accredited sub-meter, providing tamper-proof energy data directly to our server. Only charging within 500 m of your registered home address earns rewards — public Level 2 charging away from home, workplace charging, and Supercharger/DC fast-charging sessions do not earn points.

Question 9

How are rewards calculated?

Accepted Answer

Each verified charging session's energy delivery (in kWh) is multiplied by your applicable rate: your annual tier rate(s) × referral multiplier. Marginal tiering means a session can span two tiers — the kWh in each band earn that band's rate. The result is added to your Telemiq balance as integer points — no floating-point arithmetic. You can view a detailed breakdown of each session's point reward in your transaction history.

Question 10

Is there a maximum amount I can earn?

Accepted Answer

There is no upper limit on how much you can earn. Your rewards are directly proportional to how much you charge at home. The more you charge at home, the more points you earn.

Question 11

Do my rewards expire?

Accepted Answer

No, your rewards never expire. Your earned balance will remain in your account until you choose to redeem. However, points must be verified through the annual Q1 carbon credit audit (January–March of the following year) before they can be redeemed. There is no time limit on when you need to reach the minimum redemption threshold.

Question 12

Is my Tesla data safe?

Accepted Answer

Your privacy is protected by design. Telemiq uses official Tesla Fleet API OAuth 2.0 PKCE — you authenticate directly with Tesla and we receive only a limited-access token. All tokens are encrypted using AES-256-GCM before storage. Your data is used exclusively for CFR compliance and your payout calculation; it is never sold, shared, or repurposed. GPS location is collected only during active charging for home verification, and is never retained when the vehicle is idle or asleep.

Question 13

What data do you access from my Tesla?

Accepted Answer

We access only what is needed to verify home charging and issue rewards: Vehicle Identification Number (VIN) for account linking, charging session data including energy delivered and timestamps, and GPS coordinates during active charging for geofence verification. We do not access your driving data, cabin camera data, or any vehicle controls. GPS location is collected at a maximum of every 15 minutes only while the vehicle is awake and actively charging — when the vehicle is not charging or is asleep, no location data is retained. See our Privacy Policy Section 2.8 for full details on our charging-only GPS retention policy.

Question 14

Can I disconnect my Tesla anytime?

Accepted Answer

Yes. You can revoke Telemiq's access at any time directly from your Tesla account. Fastest: in the Tesla app, tap the menu (☰) → your name → Security & Privacy → Third-Party Apps → Telemiq → ⧉ link icon → Remove Access. Or on the web: tesla.com → Account Settings → Security → Third Party Apps → Telemiq → Manage → Remove Access. This immediately invalidates our access tokens and stops all data syncing. You can reconnect later if you choose to resume using the service.

Question 15

How do I revoke Telemiq's access from my Tesla account?

Accepted Answer

Fastest: in the Tesla app, tap the menu (☰) → your name → Security & Privacy → Third-Party Apps → Telemiq → ⧉ link icon. Or on the web: tesla.com → Account Settings → Security → Third Party Apps → find Telemiq in the list and click Manage to disconnect or revoke access. This immediately invalidates our access tokens. No action is needed in the Telemiq app — your data will stop syncing automatically.

Question 16

How do I connect my charger to Telemiq?

Accepted Answer

Tap "Connect with Tesla" on the Connect page. You will be redirected to Tesla's official login portal (auth.tesla.com) where you authenticate directly with Tesla. After granting permission, your wall connectors and vehicles are automatically detected. The entire process takes less than a minute if your charger is already linked to your Tesla account.

Question 17

Can I connect multiple chargers?

Accepted Answer

Yes, Telemiq supports multiple wall connectors on a single account. If you have more than one Tesla Wall Connector registered in your Tesla account, all of them will appear on the Connect page after linking. Each charger is tracked independently, and all home charging sessions from any connected charger qualify for rewards.

Question 18

My wall connector is not showing up on the Connect page.

Accepted Answer

This is usually one of three things: Wi-Fi, Tesla app pairing, or Telemiq linking. Start here: (1) Open the Tesla app → your vehicle → My Home. The Wall Connector must appear there first; if it does not, the charger is not registered to your Tesla account. (2) Confirm the charger is on Wi-Fi. The Wall Connector must be online to sync. (3) Once it appears in Tesla, reconnect your Tesla account in Telemiq Settings. New chargers can take up to 24 hours to appear after registration. If it still does not show up after that, contact us at info@telemiq.io.

Question 19

I connected my charger and charged my Tesla but I do not see any data on the Charging page.

Accepted Answer

Charging data is typically synced within 24 hours of a completed session. First, verify the session appears in your Tesla app under "Charge History." Make sure your charger shows the OWNER badge on the Connect page, as only owner-registered chargers earn rewards. If data still does not appear after 24 hours, contact us at info@telemiq.io.

Question 20

Why do I need to connect my vehicle to the program?

Accepted Answer

We are required to verify certain vehicle parameters such as make, model, and VIN for regulatory compliance under Canada's Clean Fuel Regulations. Connecting your vehicle allows us to automatically detect charging sessions and verify they occurred at your registered home address, eliminating the need for manual reporting.

Question 21

How does Telemiq connect to my Tesla account?

Accepted Answer

Telemiq connects through Tesla's official authentication portal. When you tap "Connect with Tesla," you are redirected to auth.tesla.com where you log in directly with your Tesla credentials. Telemiq never sees or stores your Tesla password — we receive only a limited-access token through the OAuth 2.0 protocol with PKCE encryption. You can revoke access at any time from your Tesla account settings.

Question 22

What permissions does Telemiq request from my Tesla account?

Accepted Answer

Telemiq requests nine OAuth scopes: five authentication/identity scopes and four read-only data permissions that power the program. AUTHENTICATION & IDENTITY: (1) openid and (2) offline_access — sign-in and the refresh token that keeps your connection alive (standard OAuth; no data access); (3) profile, (4) email and user_data — your Tesla account name and email, used ONLY to create and identify your Telemiq account: your name appears on your membership card, and your email receives sign-in links and payout notices. Nothing is ever posted or sent on your behalf. READ-ONLY DATA: (5) Vehicle Information (vehicle_device_data) — your vehicle's live charging data (kWh, power, charge state), plus the VIN/make/model we are required to verify for Clean Fuel Regulations compliance; (6) Vehicle Location (vehicle_location) — GPS coordinates to verify charging happens at your registered home address (CFR compliance requirement); (7) Energy Product Information (energy_device_data) — Wall Connector live status; (8) Vehicle Charging Management (vehicle_charging_cmds) — your official Tesla charging session history (start/stop times, kWh per session), which we use to verify and correct your charging-session records so your rewards always match what your vehicle actually delivered. Important: vehicle_charging_cmds is named "commands," but for Telemiq it is read-only in practice — we never send any charge start/stop or control commands to your vehicle; the commands capability remains yours alone. Telemiq cannot control your vehicle in any way — we only read charging data. You can review and revoke access at any time in your Tesla account settings.

Question 23

What is the telemetry virtual key (digital key)?

Accepted Answer

The telemetry virtual key is a digital authorization that allows your Tesla vehicle to push real-time charging data directly to Telemiq's server. It is paired through Tesla's official app-key system (https://www.tesla.com/_ak/www.telemiq.io). Once paired, your vehicle continuously streams charging data — even while asleep — without requiring Telemiq to repeatedly poll the Tesla API. This is separate from your OAuth login: the OAuth connection lets us request data from Tesla's servers, while the virtual key lets your vehicle push data to us directly. Mobile Connector users must pair the virtual key to earn rewards. Wall Connector users are already eligible — telemetry is optional but recommended for faster session detection. The virtual key must be approved individually for each vehicle on your account.

Question 24

Why do I need to link the telemetry virtual key?

Accepted Answer

The telemetry virtual key serves three critical purposes: (1) Automatic session detection — your vehicle pushes charging data to us in real-time, so sessions are detected within minutes instead of hours. (2) CFR compliance — the vehicle's Battery Management System (BMS) acts as an accredited sub-meter, providing tamper-proof energy readings that meet Environment and Climate Change Canada's Clean Fuel Regulations requirements. The telemetry stream provides the audit-ready data trail needed for credit verification. (3) Works while asleep — telemetry streams continue even when your vehicle is parked and asleep, with near-zero battery drain. Wall Connector users are automatically eligible for rewards without telemetry. Mobile Connector users must pair the virtual key to earn rewards — without it, sessions may be missed or delayed.

Question 25

What data does the telemetry virtual key access?

Accepted Answer

The virtual key grants read-only access to these specific data streams: (1) Charge state — whether the vehicle is plugged in, actively charging, and the current charging rate in kW. (2) Battery state of charge (SOC) — the percentage of battery charge before, during, and after charging. (3) Energy delivered — total kWh added during a charging session. (4) Vehicle location (GPS) — coordinates recorded at a maximum of every 15 minutes, only while the vehicle is awake and charging. When the vehicle is not charging, GPS data is immediately destroyed and never stored. (5) Odometer reading — for compliance reporting. (6) Vehicle connectivity status — online, asleep, or offline. Telemiq does NOT access driving data, driving routes, speeds, cabin camera data, tire pressure, trip history, or any data when you are not charging. Non-charging GPS is destroyed on receipt — we never build a location history of where your vehicle has been.

Question 26

Can Telemiq control my car through the virtual key?

Accepted Answer

Absolutely not. The virtual key is strictly read-only — it only allows your vehicle to send data TO our server. Telemiq cannot unlock doors, start the vehicle, activate climate control, honk the horn, open the trunk/frunk, or issue any commands whatsoever. The vehicle_charging_cmds scope in our API access is used only to READ your official Tesla charging history for record verification — despite its name, we never invoke any charging command. The key exists solely to receive charging data. You can verify this yourself: Tesla's virtual key system clearly shows what permissions each key has, and Telemiq's key is listed as a telemetry/data key, not a driving key.

Question 27

How is the telemetry virtual key different from my OAuth Tesla login?

Accepted Answer

They are two separate things that work together: (1) The OAuth login (when you tap "Connect with Tesla" and enter your Tesla credentials on auth.tesla.com) authorizes Telemiq to request data from Tesla's servers via API calls. This is a pull model — we ask Tesla for your data. (2) The telemetry virtual key (when you pair via https://www.tesla.com/_ak/www.telemiq.io) authorizes your vehicle to push data directly to our server in real-time. This is a push model — your car sends data to us automatically. Both are needed: the OAuth connection identifies your account and vehicles, while the virtual key enables the fast, reliable telemetry stream that powers automatic session detection and rewards crediting.

Question 28

How do I remove the telemetry virtual key?

Accepted Answer

You can remove the virtual key at any time through your Tesla app: go to your vehicle, tap Manage, then Locks, find the "www.telemiq.io" key, and remove it. You can also manage keys via Tesla Account > Security on the web. Removing the key stops all telemetry streaming immediately — your vehicle will no longer push data to Telemiq. Your OAuth connection remains active, so we can still poll for charging data via the API, but sessions may be detected with delays. To fully disconnect, revoke Telemiq from Tesla Account Settings → Security → Third Party Apps on the web.

Question 29

Do you access my household energy usage?

Accepted Answer

No. Telemiq only receives data from your connected Tesla wall connector and vehicle — specifically charging session energy (kWh), timestamps, and GPS coordinates during charging. We have no access to your household electricity meter, utility bill data, or overall home energy consumption. Your home energy usage remains completely private.

Question 30

How do I revoke Telemiq's access from my Tesla account?

Accepted Answer

Fastest: in the Tesla app, tap the menu (☰) → your name → Security & Privacy → Third-Party Apps → Telemiq → ⧉ link icon. Or on the web: https://www.tesla.com/en_ca/ → Account Settings → Security → Third Party Apps → find Telemiq in the list and click Manage to disconnect or revoke access. This immediately invalidates our access tokens. No action is needed in the Telemiq app — your data will stop syncing automatically.

Question 31

Why is my dashboard asking me to update Tesla permissions?

Accepted Answer

If your Tesla account is missing a permission we requested (most often vehicle_location), we cannot verify that your vehicle is charging at your registered home address. Without GPS proof, charging sessions cannot earn rewards (carbon credit compliance requirement). Note that Telemiq never saves a partial grant: if ANY requested scope is missing, sign-in fails with a "missing permissions" message and nothing is stored — this protects your account from a silently degraded connection. To fix: go to Telemiq Settings → Reconnect Tesla Account, and make sure ALL permission boxes are checked on the Tesla consent screen. If reconnect doesn't work, first update access at Tesla (see the full guide below), then reconnect via Telemiq.

Question 32

How do I update Telemiq's permissions or reconnect my Tesla account? (Full guide)

Accepted Answer

If Telemiq is missing a permission — or you were asked to reconnect — update your grant directly with Tesla, then reconnect in Telemiq. FROM THE TESLA APP (easiest): (1) Open the Tesla app and tap the menu (☰) in the top-right corner. (2) Tap your name at the top to open your profile. (3) Tap Security & Privacy. (4) Tap Third-Party Apps — this lists every app connected to your Tesla account. (5) Find Telemiq and tap the ⧉ link icon on its row — it opens Tesla's manage page, where you'll see exactly what it can access — Vehicle Information, Vehicle Location, Vehicle Charging Management, Energy Product Information — and you can update or remove its access anytime. ON THE WEB (alternative): tesla.com/en_ca → Account Settings → Security → Third Party Apps → find Telemiq → click Manage. THEN: come back to Telemiq (Settings → Tesla Connect → Reconnect Tesla) and sign in again with ALL permission boxes checked. Tesla caches sessions, so reconnecting without updating first may silently reuse your old permissions.

Question 33

What if I have multiple Teslas?

Accepted Answer

Yes — Telemiq supports multiple vehicles on one account. Connect every Tesla on your Tesla account and each one is tracked individually; every verified home charging session from each vehicle earns rewards. Multi-car households only need one Telemiq account. Note: the telemetry virtual key (recommended for faster session detection, required for Mobile Connector users) must be approved individually for each vehicle in the Tesla app.

Question 34

What is geofence verification?

Accepted Answer

Geofence verification is how we confirm that your charging sessions happen at your registered home address. When you charge, we compare the GPS coordinates from your Tesla with your home location using the Haversine formula. Sessions that fall within the geofence radius (500m) qualify for rewards.

Question 35

How do I set my home location?

Accepted Answer

During setup, you'll be prompted to set your home location by entering your address or dropping a pin on a map. This becomes your geofence center point. You can update your home location at any time through Settings > Home Location if you move or need to adjust it.

Question 36

What if I charge at a friend's house?

Accepted Answer

No — sessions outside your registered home geofence (500 m) do not earn points. Under Canada's Clean Fuel Regulations, carbon credits can only be generated for charging verified at your registered residential address. This includes a friend's house, workplace, or any public Level 2 station away from home. Only charging within your home geofence earns rewards.

Question 37

What if I move?

Accepted Answer

Simply update your home location in the app settings. Your new address will become the geofence center point going forward. Previous sessions at your old address that have already been verified will remain credited to your account. There's no penalty for moving.

Question 38

Does Telemiq track my car's location 24/7?

Accepted Answer

No. Telemiq does not conduct continuous GPS tracking. Vehicle location data is received from Tesla Fleet Telemetry at a maximum of every 15 minutes, and only while the vehicle is awake. Here's what actually happens: (1) While driving — the vehicle is awake, so Tesla may send GPS coordinates every 15 minutes. However, Telemiq immediately DESTROYS any GPS data received when the vehicle is not actively charging — it is never stored in our database or server memory. (2) When parked and asleep — the vehicle enters sleep mode within 10–15 minutes of parking. Tesla ceases ALL telemetry transmission. Nothing is sent — no GPS, no data. (3) While charging — the vehicle is awake, GPS is received every 15 minutes, and this data IS retained because it serves as proof that charging occurred at your registered home address for carbon credit compliance. The only GPS data we keep is from active charging sessions. We never build a location history, never track driving routes, and never know where your car goes. See our Privacy Policy Section 2.8 for full technical details.

Question 39

Why do you need my GPS at all?

Accepted Answer

GPS location during charging is a regulatory requirement under Canada's Clean Fuel Regulations (CFR). Carbon credits can only be issued for charging that is verified to have occurred at the participant's registered home address. The GPS coordinate recorded during your charging session is the audit proof that an ECCC verifier or third-party auditor would examine to confirm the charging happened at home — not at a Supercharger, workplace, or public station. Without this location proof, no carbon credits can be generated and no rewards can be paid. The GPS data is retained for 7 years as part of the compliance audit trail, as required by federal regulations.

Question 40

What happens to my GPS data when I'm not charging?

Accepted Answer

It is immediately destroyed. Our server uses a three-layer privacy protection system: (1) DROP — when a GPS coordinate arrives and the vehicle is not charging (no power flow, no charging state), the data is discarded instantly before it ever reaches our database or server memory. (2) GATE — GPS is only stored in temporary server memory when charging signals are detected simultaneously, preventing driving locations from being captured. (3) PURGE — any remaining in-memory vehicle state is automatically deleted every 5 minutes if no charging activity has occurred in the past 30 minutes. The result: zero non-charging location data is ever stored. We do not know where you drive, where you park, or where you go. The only location we retain is the coordinate from your charging session.

Question 41

How do I cash out?

Accepted Answer

You can redeem your charging points once the associated carbon credits have been successfully verified and approved by the applicable regulatory authority, which occurs in Q1 of the following year. Navigate to the Wallet section and tap "Redeem" to request your Interac e-Transfer.

Question 42

What's the minimum withdrawal amount?

Accepted Answer

The minimum redemption is 10,000 points from home charging (C$100.00). Only points earned from actual charging sessions count toward this threshold — referral bonuses and promotional credits are locked until you reach 10,000 charging points. Once the threshold is met, all your points can be redeemed together via Interac e-Transfer after the annual Q1 carbon credit audit (January–March) under Canada's Clean Fuel Regulations.

Question 43

How long does an Interac e-Transfer take?

Accepted Answer

Most Interac e-Transfers are processed within 1–3 business days. Once processed, you'll receive an email from Interac with instructions to deposit the funds into your bank account. The actual deposit is usually instant after you accept the transfer.

Question 44

Are there any withdrawal fees?

Accepted Answer

No, there are no fees for withdrawing your earnings. The full amount you request is sent to you via Interac e-Transfer. Telemiq covers all transaction processing costs on our end.

Question 45

What email address do I use for Interac?

Accepted Answer

Use the email address associated with your Canadian bank account that accepts Interac e-Transfer Autodeposit. If your bank doesn't have Autodeposit set up, you'll receive a security question and answer via the email you provide. Make sure the email is correct to avoid delays.

Question 46

Why can't I redeem my points immediately?

Accepted Answer

Points are tied to carbon credits under Canada's Clean Fuel Regulations. The regulatory authority verifies and approves these credits during Q1 of the following year. Once verified, your points become available for redemption. This annual cycle ensures compliance with federal carbon credit aggregation rules.

Question 47

When is the annual verification?

Accepted Answer

The carbon credit audit takes place in Q1 (January–March) of each year. Once the regulatory authority completes its review and approves the credits, your verified points will be available for redemption. You'll receive a notification when your points are verified.

Question 48

What's the difference between pending and verified points?

Accepted Answer

Pending points are earned from your charging sessions throughout the year. They appear in your balance but cannot be redeemed yet. Verified points have been confirmed through the annual Q1 carbon credit audit (January–March of the following year) and are available for Interac e-Transfer redemption.

Question 49

How does the referral program work?

Accepted Answer

Share your unique referral code with friends. When they sign up and enter your referral code within 5 business days of creating their account, the referral link is established. Once they accumulate 200 kWh of verified home charging, you both receive a $10.00 CAD bonus (1,000 points each). There's no limit to how many people you can refer — the more, the better.

Question 50

How do I enter a referral code?

Accepted Answer

You can enter a referral code in two ways: (1) During registration using the referral link shared by your friend, or (2) After signing up, enter the code in the "Promo or Referral Code" section on your Telemiq dashboard. The code must be entered within 5 business days of creating your account to qualify for the new-account referral bonus.

Question 51

What is the 5 business day rule?

Accepted Answer

To be eligible for the referral bonus, you must enter a referral code within 5 business days of creating your account. This counts only business days (Monday–Friday, excluding weekends and statutory holidays). If you enter a referral code after this window, the referral link is still recorded but your account is marked as an "existing account" and is not eligible for the referral bonus. This rule exists to ensure referrals are genuine new users.

Question 52

Can I use both a promo code and a referral code?

Accepted Answer

No, you can only use one code — either a promo code (like Welcome500) or a referral code. Once you redeem either type, the code input is permanently removed from your dashboard. Choose the one that benefits you most.

Question 53

When do we get the $5 bonus?

Accepted Answer

The $10.00 CAD bonus is credited to both you and your referee once they reach 200 kWh of verified home charging — typically just a few weeks of regular charging. You'll both receive a notification when the bonus is applied to your balances.

Question 54

Is there a limit on referrals?

Accepted Answer

No, there's no limit on how many people you can refer or how many $5.00 bonuses you can earn. Each qualifying referral earns both you and your friend $5.00 CAD. However, each person can only be referred once, and self-referrals are not permitted.

Question 55

Can I refer non-Tesla owners?

Accepted Answer

The referral program is designed for Tesla owners since Telemiq requires a connected Tesla vehicle. If someone you refer doesn't own a Tesla, they won't be able to complete the setup process and the referral won't qualify for the bonus.

Question 56

What counts toward the 200 kWh threshold?

Accepted Answer

Only verified home charging sessions count toward the 200 kWh referral threshold. Away-from-home sessions do not contribute. The referee must accumulate 200 kWh of qualifying home charging to trigger the bonus.

Question 57

I referred my friend but did not receive the referral bonus. What happened?

Accepted Answer

Referral bonuses are credited after your friend signs up, enters your referral code within 5 business days, and completes 200 kWh of verified home charging. Common reasons for not receiving the bonus: your friend entered the code after the 5 business day window, they didn't use your exact referral code, or they haven't reached 200 kWh yet. Contact us at info@telemiq.io and we will investigate.

Question 58

How do promo codes work?

Accepted Answer

Promo codes (like Welcome500) give you an instant points bonus when redeemed on your dashboard. Each promo code can only be used once per account. After redeeming, the code input is permanently removed. Promo codes cannot be combined with referral codes — you must choose one.

Question 59

I already redeemed Welcome500. Can I still use a referral code?

Accepted Answer

No. Once you've used a promo code, the code input is permanently removed and you cannot enter a referral code. Similarly, if you've already used a referral code, you cannot redeem a promo code. You can only use one code total per account.

Question 60

Are rewards taxable?

Accepted Answer

Rewards earned through Telemiq may be considered taxable income under Canadian tax law. The Canada Revenue Agency (CRA) treats various types of rewards and incentives differently depending on the circumstances. We recommend consulting a qualified tax professional for advice specific to your situation.

Question 61

Will I get a T4A slip?

Accepted Answer

Telemiq may issue T4A slips for qualifying users as required by CRA regulations. If a T4A is issued, it will be sent to you by the required deadline. We'll notify you in advance if you'll be receiving one. Not all users will necessarily receive a T4A — it depends on the total amount earned.

Question 62

How do I report this on my taxes?

Accepted Answer

You are responsible for reporting your Telemiq earnings in accordance with CRA requirements. If you receive a T4A, include it with your tax return as indicated. If you don't receive a T4A but earned rewards, consult a tax professional about whether and how to report the income.

Question 63

What are carbon credits?

Accepted Answer

Carbon credits are tradeable certificates that represent a reduction in greenhouse gas emissions. Under Canada's Clean Fuel Regulations (CFR), electricity used to charge electric vehicles generates credits because it displaces fossil fuel consumption. These credits can be sold to companies that need to meet regulatory compliance targets.

Question 64

Why does Telemiq collect them?

Accepted Answer

Individual EV owners can't access the carbon credit market on their own — it requires aggregation, verification, and reporting infrastructure. Telemiq aggregates charging data across our community to generate CFR-compliant credits through Telemiq's ECCC registration as a Charging Network Operator, and monetizes those credits. The revenue funds the rewards you earn and keeps the platform free.

FAQ

General

Rewards

Tesla Connection

Geofence

Withdrawals

Referrals & Promo Codes

Taxes

Carbon Credits

Technical

Account

FAQ